What personal information do we hold about you?
We use different methods to collect data from you. These include:
- direct interactions with you when you call, email us or use the online booking service.
-other communications (phone or email) from other professionals involved in your care such as referral letters or treatment updates
-perosnal data during appointments relevant to your health
How do we hold this information?
All information is held in an online and secure site called Sport injury Fix which is fully compliant with GPDR regulations. Access to this site and its' data is password protected. We have a legal obligation as physiotherapists to hold this information for 8 years. After this time you have the right to request erasure of your personal information.
Why do we hold this information?
When we process data relating to you after you requesting treatment and Mumma Physio agreement, it constitutes a "contract".
We have a "legitimate interest" in collecting this information, to treat you effectively, sensitively and confidentially.
We will always ensure we protect your "vital interests" and collate this information only with your consent
The information collated is required to effectively book your appointments and send you reminders
Jo will send rehabilitation programmes and/or clinic reports to the email address you provide during the booking process